Responsible Gambling Policy

At RollXO, we view gaming as a form of recreational entertainment. We are dedicated to fostering a safer environment for our Australian community by providing the technical tools and resources necessary to maintain control at rollxo.pro.

Age restriction: 18+

RollXO operates a zero-tolerance policy regarding underage gambling. Access to our services is strictly limited to individuals aged 18 years or older. We implement rigorous identity and age verification checks upon registration. We urge parents to use filtering software to prevent minors from accessing gambling content on shared devices.

Principles of safer gambling and player wellbeing

We believe that gambling should be an enjoyable leisure activity, not a method for financial gain or a way to escape emotional distress. Our approach is centered on empowerment through information and the provision of self-management tools that allow you to set your own boundaries.

Tools for control

Deposit limits

Users can set daily, weekly, or monthly limits on the amount they can deposit. Requests to decrease a limit are implemented immediately; requests to increase a limit are subject to a mandatory 24-hour "cooling-off" period.

Loss and session limits

You can set limits on the amount you are willing to lose over a specific timeframe or set session timers that will automatically log you out once your allocated time has expired.

Time-outs and cooling-off

If you feel you need a short break, you can initiate a "Time-Out" period ranging from 24 hours to six weeks. During this time, your account access will be suspended.

Self-exclusion and account closure

For users requiring a significant break, we offer a formal Self-Exclusion process. This deactivates your account for a period of six months to five years, or permanently.

Warning signs and advice for staying in control

It is vital to monitor your behavior. Signs that gambling may no longer be recreational include:

  • Spending more money or time than you can afford.
  • Neglecting work, family, or social obligations to play.
  • Chasing losses or feeling irritable when not playing.
  • Using gambling as an escape from stress or reality.

How to get help + seeking professional support

If you or someone you know is struggling with gambling-related issues, several professional organizations in Australia provide free, confidential counseling and support. We encourage all users to seek help from local support networks if gaming ceases to be fun.

Protection of minors and shared-device guidance

Maintaining a safe environment involves responsible use of technology. We recommend:

  • Never leaving your device unattended while logged in.
  • Not using the "remember password" feature on shared computers.
  • Reporting any instances of underage access to our support team.

Updates

Our Responsible Gambling Policy is reviewed periodically to ensure it meets evolving best practices for player protection in the Australian market.